Cease subsequent Jeffry C. 4/fourteen/2014 Experienced a reservation for April 8th, 2014....driver never ever showed up. Although in the designated pickup region, I referred to as their cell phone number consistently and bought voice mail. Had to generate alternate ideas within the fly. A driver ultimately identified as again a pair several hours once the scheduled pickup time and explained to me he went to the wrong gate.
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three. "The cell phone buyer service representative, just after I spelled out the unsafe predicament, did not apologize and suggested us to take the experience as is".
thanks for your small business and we're delighted you loved The brand new 2015 S550. Per our dialogue, you asked about a company price.
Had a reservation for April 8th, 2014....driver hardly ever confirmed up. Though within the selected pickup area, I known as their telephone number frequently and received voice mail. Experienced to generate alternate options over the fly. A driver finally called back a few hrs once the scheduled Car Service Augusta pickup time and instructed me he went to the incorrect gate.
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Thanks for your type phrases and taking the time to share your expertise. We recognize you for a purchaser and it is often a satisfaction serving you. We have discovered that obtaining our chauffeurs connect when they are "En route" one hr prior to the get, gives customers an opportunity to allow us to know if everything adjusted, or should you may need extra time etcetera.
Terms cannot Convey how happy we have been with our driver, Ron as well as the auto service we obtained from ACS. If you want course A treatment method, I very advise Atlanta Vehicle service and that you simply ask specifically for Ron to generally be your driver!
) The driving force was prompt and courteous but arrived having a booster seat, which was not suitable for our son. The cell phone buyer service consultant, following I defined the unsafe situation, didn't apologize and encouraged us to go ahead and take trip as is. Also, he regularly asked for mobile phone and e-mail documentation that I had been assured a car or truck seat. I fully grasp misunderstandings take place. But blaming the customer and suggesting unsafe travel for youngsters is inappropriate at ideal. Go through much more Was this evaluate …?